Common EV charger faults we fix
The most common EV charger faults we see are tripped RCBOs, communication failures with the manufacturer app, damaged charging cables, PEN fault protection alarms and units that will not start a charge session.
Our engineers arrive with test kit, spares and manufacturer documentation for the leading brands, so most faults can be diagnosed and cleared in a single visit.
Servicing, firmware and safety checks
Like any electrical installation, EV chargers benefit from a periodic service. We check torque on all terminations, inspect for water ingress, run insulation resistance and earth fault loop tests, confirm PEN fault protection is functioning, and update the charger firmware to the latest version.
Warranty and out-of-warranty repairs
We handle both warranty repairs on behalf of the manufacturer and out-of-warranty work where the unit is older or has been damaged. If a charger is beyond economic repair we can supply and install a replacement quickly, reusing the existing cabling where safe to do so.
Frequently asked questions
- How quickly can you attend an EV charger fault?
- For urgent faults in Birmingham and the immediate Midlands we can usually attend within one working day. Non-urgent servicing is normally booked within the week.
- Do you repair chargers you did not install?
- Yes. We service and repair all major EV charger brands regardless of who fitted them, subject to a safety inspection on the first visit.